Terms and Conditions

2. COMMUNICATIONS

When you visit the Website or contact us electronically, you consent to receive communications electronically. We may communicate with you via email, push notifications, or postings on the Website. Any comments, feedback, or materials you submit may be considered non-confidential and free of claims of ownership.

3. DESCRIPTION OF SERVICES AND PRODUCTS

Venus provides technology solutions, software, and services for hospitality, property management, guest review systems, and other related industries. If any service, product, or information on the Website is listed inaccurately, we reserve the right to refuse or cancel orders, bookings, or service access related to that listing.

4. ACCOUNT REGISTRATION

To access certain Services, you may need to create an account. You agree to:

• Provide accurate and complete information.
• Keep your login credentials confidential.
• Notify us immediately of unauthorized use of your account.

You are fully responsible for all activity under your account.

5. FEES AND PAYMENT

Certain Services may require payment. All fees are displayed on the Website or within your account. Payments are due as specified. Late payments may result in suspension of access. Refunds, if applicable, are subject to our Refund Policy (see Section 14).

6. LICENSE AND SITE ACCESS

Subject to these Terms, Venus grants you a limited, non-exclusive, non-transferable license to access and use the Services for personal or business purposes. You may not:

• Copy, modify, or distribute the Services without permission
• Use the Services to engage in illegal or unauthorized activity
• Reverse-engineer or attempt to access source code

7. USER OBLIGATIONS AND PROHIBITED ACTIVITIES

You agree not to:

• Use the Services in violation of laws or regulations
• Interfere with the operation of the Website
• Upload harmful files, viruses, or malicious code
• Impersonate any person or entity
• Attempt to gain unauthorized access to other users’ accounts or data

8. LINKS TO THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or resources. Venus does not control these sites and is not responsible for their content or availability. Access to third-party sites is at your own risk.

9. INTELLECTUAL PROPERTY

All content, software, logos, graphics, and Services on the Website, including derivative works, are the property of Venus or its licensors. All rights are reserved.

10. WARRANTY

Venus warrants that its Services do not infringe upon the intellectual property rights of any third party.

11. DISCLAIMER OF WARRANTY

EXCEPT AS EXPRESSLY STATED IN SECTION 10, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

Venus does not guarantee accuracy, reliability, or availability of information provided through third-party sources accessed via the Services.

12. LIMITATION OF LIABILITY

IN NO EVENT SHALL VENUS OR ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. REFUND AND CANCELLATION POLICY

• All subscription fees are billed in advance before access to the service is granted.
• Subscription payments are non-refundable unless otherwise stated in these Terms.
• Monthly subscriptions may be cancelled at any time.
• The subscription will remain active until the end of the current billing cycle after cancellation.
• Annual subscriptions are non-refundable once activated.
• If a verified critical technical issue prevents the use of the service, and the issue cannot be resolved within 14 days, Venus may issue a pro-rated refund for the unused portion of the subscription period. Any such refund will be issued at the sole discretion of Venus.

14. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed under the laws of Nigeria, without regard to conflict of law principles. All disputes arising from these Terms or your use of the Services shall be resolved in courts located in Lagos, Nigeria.

15. COPYRIGHT NOTICE AND INFRINGEMENT

Venus respects intellectual property rights. If you believe content on the Website infringes your rights, please contact us at:

We respond promptly to allegations of copyright infringement in accordance with applicable law.

16. MODIFICATIONS TO TERMS

Venus may update these Terms at any time. Updates will be posted on the Website with a new “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.