Contact us

Let's talk about
your hotel.

Choosing your first setup, expanding to another property, or getting help with daily operations? Start a conversation with the Venus team.

Choose the conversation you need.

See Venus in action

Book a product demo

Bring your room, outlet, and reporting requirements. Walk through the platform with our team and explore the setup your property needs.

Schedule a demo →

Plans and property setup

Talk through your options

Have questions about pricing, modules, or integrations? Share your requirements with the team, or get an estimate on our pricing page.

Email the team →

Already using Venus?

Get customer support

Need help with your hotel workflow or a question about the system? Message us on WhatsApp or email us with your property name and the issue.

Chat on WhatsApp →

Help your team get started

Discuss onboarding and training

Plan virtual onboarding, staff training, and the information to prepare for your rollout. Ask about optional on-site training if your property needs it.

Explore training and support →

Customer support

Help for the work you're doing today.

Venus offers 24/7 online support through WhatsApp and email. Phone support is available depending on your plan.

Help us understand your question

  • Include your property name and the part of Venus you are using.
  • Describe what happened and what you expected.
  • If useful, share a screenshot with unnecessary guest or payment details removed.

For sign-in help, contact support or return to the Venus login page.

Our contact locations

Find us in Nigeria.

Contact the team before visiting so we can confirm the meeting and make the right arrangements.

Still exploring your options?

Compare the tools your hotel needs and get an estimate based on your rooms and sales points.

Get your hotel price